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SHIPPING & RETURNS

SHIPPING POLICY

​Thank you for visiting and shopping at Kaen golf website. Following are the terms and conditions that constitute our shipping policy 

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Shipping Processing Time

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All orders are processed within 2-3 business days . Orders are not shipped or delivered on weekends and holidays

If we are experiencing high volume of orders , shipments may be delayed by a few days . Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order , we will contact you via email . 

​​RETURN & EXCHANGE POLICY​

​Returns 

You have 30 days calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item needs to have the receipt or proof of purchase. 

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Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item . We will immediately notify you on the status of your refund after inspecting the item . 

If your return is approved , we will initiate a refund to you by paypal or any return payment channels that we could reach you . 

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Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable . If you receive a refund , the cost of shipping will be deducted from your refund.

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